• In-house production and made to measure
  • Eco-friendly and odorless
  • Express Worldwide shipping

The wallpaper I received is damaged or it's not okay.

We strive for excellent quality. Our wallpapers are printed on high-quality, sturdy PVC-free non-woven wallpaper. We print with non-scented water-based inks. Should there be any problems with the wallpaper, we will provide a suitable solution. Customer satisfaction is our number one priority.
It is possible that something happened to your product during the production process or during transport.

It is also possible that the image is not printed sharp enough. We advise you to check that everything is in order as soon as you receive your product. Roll out the wallpaper on the floor and check whether it has been printed as you instructed. Place the strips in order and check whether the print matches the image on the website. Check any accessories you have ordered.

Our products are subject to a 14-day trial period. If you are not satisfied with your product, you can return it. You must handle the wallpaper carefully and return it in its original packaging if this is reasonably possible. The product must be complete and undamaged. Do not forget to mention your name, address and telephone number. Also the order number and the number of your bank account must be mentioned.

Send the article to:

Wallgroup BV / Fotobehang.com
Tilbury 8
3897 AC, Zeewolde
The Netherlands".